case study
TikTok promotion for educational
app Erudito
ERUDITO
Location
Ukraine
Start date
February 2021
Category
Education
View
Website
Task
- Increase audience awareness and engagement with content;
- Increase number of subscribers;
- Move traffic from TikTok to app downloads;
Project features
- An application for elementary school children;
- Low activity on the TikTok profile before the start of work;
- Lack of communication with the audience at the start;
Tools and services
Project description
Erudito is an educational app for elementary school children, available for download on both Android and iOS. It serves as a personal tutor for all subjects, making TikTok promotion a crucial part of its marketing strategy.
The app solves the following problems:
Wasted screen time on the phone;
Lack of motivation to study;
Parents' inability to answer all their child's questions.
The majority of downloads came from contextual advertising, while social media platforms were used minimally.
Erudito previously managed its own TikTok account, but video views barely reached 150 at best.
The target audience for downloads is elementary school children aged 7-10 years.
Solution
Erudito is an educational app designed for elementary school children, available for download on both Android and iOS. It acts as a personal tutor for all subjects, making TikTok promotion a critical part of its marketing strategy.
The app addresses the following challenges:
- Children wasting time on their phones without purpose.
- A lack of interest in studying.
- Parents’ inability to answer all their child’s questions.
The primary flow of downloads previously came from contextual advertising, while social media platforms were underutilized.
Erudito initially managed its TikTok account independently, but video views barely exceeded 150.
Target Audience on TikTok
The target audience for downloads is elementary school children aged 7–10 years.
Audience Insights on TikTok:
- Children of school age can influence their parents’ or relatives’ purchasing decisions.
- Children at this age often have their own money (allowances) and can decide how to spend it.
- A common misconception is to direct content primarily to parents since they pay for the product. However, content should focus on children’s interests and perceptions, making it engaging and relatable for them.
TikTok promotion preparation phase
Before launching the campaign, thorough research was conducted, which included:
- Competitor analysis
- Target audience profiling
Based on the findings, a TikTok video strategy was developed. The plan included posting one video per day, with a content focus on educational tips and life hacks presented in an engaging, child-friendly format.
TikTok Strategy Execution
At the start of the project, the account was inactive and lacked a clear purpose or strategy.
Phase 1: Initial Account Setup
The following tasks were completed in the initial phase:
- Visual Optimization: Designed the account visually to appeal to the audience.
- Business Account Setup: Configured a business account to access analytics.
- Content Planning: Developed initial content ideas and scripts for videos.
- Actress Recruitment: Hired an actress to create engaging video content.
Actress Selection Criteria
The actress was chosen based on the following parameters:
- Proven TikTok Experience: She had an existing, successful TikTok account.
- Charisma and Talent: Natural on camera with strong audience appeal.
- Audience Relevance: Ability to connect with children, demonstrated through experience such as:
- Working as a camp animator, elementary school teacher, or nanny.
- Appearance and Language Skills: A relatable look for the audience and fluency in Ukrainian.
The first video posted on the newly optimized account received 15,000 views on day one. Over the next two weeks, the campaign achieved:
- 58,400 views
- 11,100 likes
- 2,500+ new followers
This initial success highlighted the power of a targeted TikTok strategy, focused on engaging the audience with educational, entertaining, and relevant content.
@era.mind Не поспішай лаяти дитину за телефон! #образование #освіта #компьютерныеигры #гаджеты #гаджетыидети #развитие #смартфон #воспитание #родителиидети
Stage 2. Format Testing
We wrote scripts for videos of completely different genres to understand what works best for the target audience:
useful videos
@era.mind Покажи це усім однокласникам! #рек #приложениядляшколы #приложениядляучебы #дляшколы #backtoschool #foryou
Interesting videos:
@era.mind #залипаловка з водою! #красота #эксперементы #вода #опыты #химия #физика #лаборатория #интересное
fun content:
@era.mind Тільки не кажіть, що я одна така 😂 #иду #идучтобы #школа #уроки #школьник #хочувтоп #рек #школьныймем #детииродители #тренд
educational content:
@era.mind На сторінці ще більше простих лайфхаків для навчання! #образование #освіта #развитие #лайфхакдляшколы #лайфхаканглийский
The views fluctuated significantly, ranging from very low to very high. The account’s communication strategy with the target audience (TA) was built around encouraging children to “make noise” in the comments or engage in conversations. However, many videos created with new scripts failed to provoke discussions or evoke emotions from the audience.
Key Observations:
- Regular posting led to older videos consistently reappearing in recommendations.
- The most successful videos featured useful educational content and provocative topics about gadgets, restrictions for kids, and relationships with parents.
Phase 3: Content Strategy for TikTok Promotion
We decided to focus exclusively on content that was valuable and engaging for children, as this type of content encouraged them to like, comment, and share. Such content consistently achieved significantly higher views and engagement compared to purely entertaining videos.
Performance Comparison:
- Educational content: 16.2K views
- Entertaining content: 524 views
Content Approach and Examples
The content that worked best included school life hacks, tips, and recommendations presented in a bold, attention-grabbing, and provocative format. The goal was to stand out and spark curiosity or emotions in the audience.
Examples of Provocative Topics:
- “Are 21st-century kids really ‘doing it wrong’?”
- “What to do if your parents control your screen time?”
- “Things that should never be forbidden to a child.”
Such videos were widely saved, liked, and shared by the audience.
Results:
The maximum number of views achieved was 324,400.
@era.mind Скинь цей відос мамі #образование #освіта #развитие #воспитание #родителиидети
The average time of video viewing has increased: at the beginning of the work, videos were not watched even to the middle, then after 1.5-2 weeks the depth of video viewing increased to 50%. For example, with a 34-second video, the average viewing duration was 21 seconds (61.7%). Total number of views – 6361.
@era.mind Дивись ще більше корисної інформації у профілі 😎✌🏻
In this 30-second video, the average viewing time was 19 seconds (63%). Total views were 15,900:
@era.mind Ти будеш в шоці! Дивись до кінця#образование #освіта #развитие #воспитание родителиидети”
This content began to natively include advertising about Erudito. For example: top 3 apps for schoolchildren and the video itself mentioned Erudito; how to become the coolest in school – to do this, perform a number of actions, including downloading Erudito.
@era.mind Лайфхак, як стати лідером у школі! #учеба #школа #детскаяпсихология #лидер #лайфхакшкола #школьныйлайфхак #советышкольнику #школьныесоветы
When such videos were released, there was a “boom” in the number of clicks on the link to download the application.
On February 9, a video was published mentioning the Erudito application, and the next day, statistics show an increase in downloads.
@era.mind Покажи це усім однокласникам! #рек #приложениядляшколы #приложениядляучебы #дляшколы #backtoschool #foryou
On February 13, the second part about apps was released. It did not mention Erudito, but children could go to the profile to watch the first part, which mentioned Erudito, and then download the app.
The statistics show how the number of downloads increased after the second part (marked with a red arrow):
@era.mind Перша частина корисних додатків у профілі! #рек #приложениядляшколы #приложениядляучебы #дляшколы #backtoschool #foryou
They also shot videos with direct advertising of the app: such videos rarely made it into recommendations and had small reach, but they had a positive impact on the app’s download statistics:
@era.mind Переконайся сам! #Erudito допоможе кожному! #рек #приложениядляшколы #приложениядляучебы #дляшколы #backtoschool #foryou
TikTok Promotion Results
Subscribers: +8221 in 2 months;
Likes: +70000 in 2 months;
Reach: +384.5% in the first month;
Download statistics after the start of work. The increase in downloads is associated with the release of new videos on the account. Also, the average number of downloads has increased (we see that the histogram line has become stable at a higher level):
+8230
New subscribers
+70000
Likes ahieved
+384.5%
Audience reach
Results
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