Klaviyo email marketing
Klaviyo is one of the most capable retention platforms for ecommerce, and also one of the easiest to underuse. Klaviyo email marketing is not a matter of sending more campaigns: it is a system for increasing customer lifetime value and pulling more revenue out of traffic you have already paid for.
Data before campaigns
Results depend on what Klaviyo knows. We make sure customer and event data is collected and synchronised correctly between your store, your ads and your other channels, because every segment, flow and report downstream inherits whatever that layer gets wrong.
Segmentation that reflects how people buy
Audiences are built on behaviour, purchase history and engagement level rather than on one big list: first-time versus repeat buyers, category affinity, discount sensitivity, high-value customers, and the cohorts drifting towards lapsed. Each segment gets messaging that fits where it actually is.
Automated flows that carry the revenue
We build and optimise welcome series, browse and cart abandonment, post-purchase and replenishment, winback and VIP programmes. Every flow has a defined job and a metric attached, so it can be iterated rather than left untouched for two years. Campaigns sit on top of that base, not in place of it.
Deliverability and reporting
Authentication, list hygiene and sending patterns are configured against Google’s sender guidelines from the first send. Reporting attributes revenue to individual flows and segments, so the programme can be judged on money rather than on open rates. Moving from another platform is handled as an email migration service, damaged inbox placement is fixed through email deliverability recovery, and we also run Omnisend email marketing if that is your stack.